Last updated June 13, 2026

Contact

Reach Chart Coach for product support, billing questions, account requests, and safety concerns.

Support

Email support@chartcoachtrading.com for account, login, billing, or product questions.

Billing

Subscription billing is handled through Stripe. If you cannot access the billing portal, contact support from the email address on your Chart Coach account.

Security and Abuse

Report suspected account compromise, abuse, or security issues to support with a clear subject line and enough detail to reproduce the issue.

Response Time

We aim to respond as quickly as possible, but response times can vary by issue type, verification needs, and support volume.